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Google Business Profile suspension recovery kit

Find the cause, gather the right documents, and file one complete appeal.

A suspended profile disappears from Google Maps, and calls can stop the same day. Most suspensions are fixable. The appeals that fail are filed before the cause was found. This kit walks you through it in order.

Four-step Google Business Profile suspension recovery path from finding the cause to the decision

PDF, 6 pages. Free with your email.

    What's inside

    • The first hour
    • Find the cause
    • Evidence checklist
    • File the appeal
    • After the decision

    Who it's for

    Business owners whose profile was suspended or disabled, and office managers handling the appeal.

    Common questions

    How long do I have to upload evidence?

    Once you open the evidence form you have 60 minutes to submit it, so gather every file first.

    Should I create a new profile?

    No. A duplicate makes reinstatement harder, and you would lose your reviews.

    What if my appeal is denied?

    Google offers an additional review after a denial. Fix what was missed before you request it.

    Want it done for you?

    This guide supports our GBP management. To see where you stand first, request an audit.

    More guides: all tools and resources